Delivery

Your New Furniture

Free In Home Service

If you have any problems with your furniture in the first year, and had your furniture delivered. We come to the home for no charge!

Our Trucks, Our People

Be confident that deliveries from Tanger's are made on our own trucks by our own great people. No third parties, no strangers. Our delivery team carefully opens, inspects, wraps and delivers every piece of furniture we sell.

Free Set-Up Included

Not only will our delivery team ensure that your furniture makes it in the home safely, but we’ll makes sure it’s assemble properly, and placed exactly to your request. We will gladly move old furniture on an item-for-item basis on the same level. Let us do the lifting!

Disposal

We do not offer disposal of old furniture. To protect our customers from bed bugs and other contaminates, we cannot allow used furniture to see the inside of our trucks. We can however help you get rid of your old furniture. Simply mention that you have unwanted furniture items, and we’ll help you find someone to help.

HOW DO I PREPARE FOR MY DELIVERY?

Preparing for your delivery:

  • Have an adult, 18 years of age or older, be present to accept any delivery.
  • Re-measure to make sure your new furniture will fit in your home.
  • Clear the room and decide where your new furniture will be placed.

All product arrival dates are tentative and based on manufacturer lead times. If your furniture is not in stock at the time of purchase the delivery date listed on your invoice may vary based on product arrival.

During your delivery: If for any reason you are not completely satisfied with your new furniture or its installation, contact our customer service department prior to the delivery installers leaving your home.

You also have the option to pick up your furniture purchase at our local warehouse, free of charge. You will have the option to select delivery or pick-up at checkout.

HOW DO I PICK UP MY FURNITURE PURCHASE?

Preparing for pickup:

  • Call our Customer Service Department to confirm that your furniture is ready for pick up.
  • Re-measure to make sure your new furniture will fit  in your home.
  • Make sure your vehicle is large enough to safely transport your new furniture.
  • Pack rope and blankets to properly secure your new furniture and ensure its safe ride home.Keep in mind that we cannot assist in the securing of your product.
  • Any person picking up a purchase must present a copy of the enclosed invoice and a photo ID, and either be listed or authorized on the invoice. If the person picking up is not listed on the invoice, please call our Customer Service Department.

All product arrival dates are tentative and based on manufacturer lead times. If your furniture is not in stock at the time of purchase the pick up date listed on your invoice may vary based on product arrival.

While you’re picking up: Please inspect all of your new furniture at the time of pick-up. If there are any items that do not meet your approval please inform the Tanger’s Furniture team member assisting you.

HAVE QUESTIONS?

Our goal is to exceed your expectations. If we haven’t, please inform any manager on duty or contact our Customer Service Center either by filling out our contact form or calling (937) 592-9751. We will make every effort to satisfy your needs.

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